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Gowri Ramkumar

Gowri Ramkumar is the Vice President of Sales and Customer Success at Document360, a leading SaaS knowledge base platform, with over fifteen years of experience in the technology industry. She is known for her expertise in sales, customer onboarding, customer success, and knowledge management.

How AI Knowledge Bases Enhance Self-Service, Support, and Retention

Contributor Network

How AI Knowledge Bases Enhance Self-Service, Support, and Retention

Imagine standing in a queue to order a burger, and by the time you reach the counter, the store is...

Gowri Ramkumar photo by Gowri Ramkumar
How to Create Consistent and Empowering Sales Documentation

Contributor Network

How to Create Consistent and Empowering Sales Documentation

It’s a given: buyers are becoming smarter with every purchase.

Gowri Ramkumar photo by Gowri Ramkumar

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