Anne Badalamenti

As the Content Marketing Manager at Samanage, the service success company, Anne Badalamenti helps showcase the value of a unified employee service management strategy and the benefits it provides to your service providers, employees, and bottom-line alike—from IT to HR, Facilities, Finance, and beyond.

Management

Customer Experience Best Practices: What Your IT Service Desk Can Learn from Lyft and Zappos

In this “era of the customer,” people are more digitally savvy and purposeful than ever in the...