40 Best Sales Tools for Sales Representatives

Michael Gigante
Michael Gigante  |  April 15, 2019

The goal of every business team is to make a product easier to sell.

This is why 91% of the top-performing sales organizations collaborate across all departments to close big deals.

When software engineers spend countless hours tinkering with a product, they do so to make the product more valuable. When marketing teams develop the perfect advertising campaign, they do so to make a product more visible and appealing. But none of these efforts matter if the end product isn’t selling.

Even with all of these teams’ efforts, the responsibility to sell the product falls on the sales team. Because of this responsibility, sales is one of the most stressful and challenging jobs in any industry, with 68% of all salespeople describing their lifestyle as challenging, and only 19% of sales reps working 31–40 hours per week.

But closing the deal shouldn’t be this demanding, and the reality is that it doesn't have to be. From email tracking to lead intelligence, there is a vast array of tools for sales representatives to take advantage of in order to ease the burden on identifying and retaining customers.

To help you narrow down the best tools for sales reps, we have covered solutions ranked by user satisfaction score as of March 20th, 2019.  The ratings are taken across the categories most applicable to sales representatives based on the 2019 Salestech Landscape:

  • Video Conferencing
  • Email Tracking
  • Sales Intelligence
  • CPQ
  • E-Signature
  • Sales Enablement
  • Live Chat
  • Proposal
  • Inbound Call Tracking
  • AI Sales Assistant
  • Sales Gamification
  • Visitor Identification

These products alone have well over 20,000 validated user reviews on G2 as of March 20th, 2019, and represent a subset of the many sales tools listed on G2. 

40 best sales representative tools in 2019

For each qualifying product, we created a profile to give a snapshot of what it is and what it does, and to provide some insight into the product features. To help you narrow down potential sales operation offerings, we have covered a variety of solutions ranked by user satisfaction score as of March 20, 2019. These products represent a small portion of the many sales-related software offerings listed on G2.

*Reviews have been edited for spelling, punctuation, grammar and clarity.

1Zoom logo. Zoom

 

Zoom equips sales reps with all the tools they need to conduct remote meetings and sales pitches, all while streamlining the entire communication process.  The Zoom solution offers video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

G2 Satisfaction Rating: 98

Category: Video Conferencing Software

Features:

  • Audio calls
  • Video conferencing
  • Scheduling
  • Slideshow presentation

Read Zoom user reviews, FREE →


 Groove logo2. Groove

 

Groove is a dynamic tool for sales reps that offers email tracking, sales engagement, and sales intelligence. Groove gives customer data within its email platform so users can see an overview of their customer relationships in one centralized location.

G2 Satisfaction Rating: 97

Category:  Email Tracking Software

Features:

  • Lead intelligence
  • Email management
  • Sales analytics
  • Contact management

 

Is Groove right for you?  Read Reviews Now, FREE →


Skype logo3. Skype

 

Skype has been at the forefront of videoconferencing for over fifteen years. Some of its most beneficial features include screen sharing and live subtitles for audio. This enables sales reps to have the necessary tools to communicate their offering to clients as well as to other teams.

G2 Satisfaction Rating95

Category: Video Conferencing Software

Features:

  • Audio calls
  • Video conferencing
  • Chat
  • Presentations

Is Skype right for you?  Read Reviews Now, FREE →


Salesloft logo4. SalesLoft

 

SalesLoft is a sales engagement and email tracking tool. With real-time email tracking, an integrated sales dialer, and social communications, sales leaders can be confident that their reps are executing on the most effective selling process for their organization.

G2 Satisfaction Rating96

Category: Email Tracking Software

Features:

  • Call analytics
  • Knowledge base
  • Sales analytics
  • Customer scoring

Read SalesLoft user reviews, FREE →


GoToMeeting logo5. GoToMeeting

 

GoToMeeting provides sales reps with a fast, easy, and reliable online meeting solution that enables them to meet face to face, share presentations, and chat with colleagues. Users value the simplistic user interface as well as the picture quality of the video streaming.

G2 Satisfaction Rating96

Category: Video Conferencing Software

Features:

  • Video conferencing
  • Presentations
  • Meeting initiation
  • Screenshare

Is GoToMeeting right for you?  Read Reviews Now, FREE →


Skype for business logo6. Skype for Business (formerly Lync)

 
 Users who want to upgrade their online meeting size should consider Skype for Business. The software allows you to add up to 250 people to online meetings, provides enterprise-grade security, enables administrators to manage employee accounts, and is integrated into your Office apps.

G2 Satisfaction Rating
:
96


Category: 
Video Conferencing Software

Features:

  • Skype-to-Skype audio, video, and media
  • Audio conferencing in Office 365
  • Instant messaging, presence, and contacts

 

Browse Skype for Business reviews →


Zoominfo logo7. ZoomInfo

 

ZoomInfo is a growth acceleration platform delivering accurate and actionable contact and business information to empower your sales representatives. With this tools sales reps are able to identify, target, and search for qualified leads.

G2 Satisfaction Rating: 96

Category: Sales Intelligence Software

Features:

  • Contact data availability
  • Market insights
  • Lead management

Read ZoomInfo user reviews, FREE →


BlueJeans logo8. BlueJeans

 

BlueJeans offers some of the best audio quality for video conferencing. With its Dolby voice changes, sales reps can rely on clearer and more natural-sounding conversations for both in-room and remote sales meetings.

G2 Satisfaction Rating: 96

Category: Video Conferencing Software

Features:

  • Video conferencing
  • Slideshow
  • Mobile
  • Scheduling

Browse BlueJeans reviews →


Cisco Webex logo9. Cisco Webex Meetings

 

Cisco Webex Meetings is a video conferencing tool that provides sales reps with a streamlined audio and video recording system. Some of the major benefits that users are seeing is the ease of screen sharing as well as file and attachment sharing.

G2 Satisfaction Rating: 95

Category: Video Conferencing Software

Features:

  • Video conferencing
  • Cloud calling
  • Salesforce and Microsoft Office integrations
  • Team collaboration

Read CiscoWebex Meetings user reviews, FREE →


Dealhub logo10. DealHub

 

DealHub is a sales engagement and CPQ platform. The platform allows users to share relevant content, quickly produce error-free quotes, track buyer engagement, and automate sales workflows and approvals. DealHub also fully integrates with Salesforce and Microsoft Dynamics CRM.

G2 Satisfaction Rating: 95

Category: CPQ Software

Features:

  • Predictive sales
  • Guided selling
  • Content sharing
  • Contract management 

Is Dealhub right for you?  Read Reviews Now, FREE →


Insuresign logo11. InsureSign

 

InsureSign is an electronic signature software that allows customers to sign documents from their laptops, tablets and mobile devices — and even via text message. The software allows sales reps to close deals with clients on an efficient and secure platform.

G2 Satisfaction Rating: 95
 
Category: E-Signature Software

Features:

  • Unlimited esignatures
  • Signer redirection
  • Templates
  • Custom branding

Browse InsureSign reviews →


DiscoverOrg logo12. DiscoverOrg

 

DiscoverOrg provides accurate, integrated, and actionable sales and marketing intelligence, including in-depth company, contact, org chart, and buying trigger data. This provides a major advantage for sales reps as they are able to gather more customer data and close deals at a higher rate.

G2 Satisfaction Rating: 95

Category: Sales Intelligence Software

Features:

  • Advanced lead search
  • Direct dials and verified email addresses
  • Account alerts

Read DiscoverOrg user reviews, FREE →


Salesforce CPQ logo13. Salesforce CPQ

 

Salesforce CPQ is quote management software that automates quoting, contracting, and ordering processes. The tool helps sales reps by creating accurate and elaborative quotes within a short period of time. The product is also easy to integrate with other sales tool since it’s fully native on Salesforce1.

G2 Satisfaction Rating: 95

Category: CPQ Software

Features:

  • Quote document generation
  • Performance tracking
  • Invoicing
  • CRM integration

Browse Salesforce CPQ reviews →


Eversign logo14. eversign

 

eversign offers an affordable option for users who are looking for reliable e-signature software. Users claim major benefits such as closing deals with more efficiency, an intuitive user interface, and document storage and security. Users can give eversign a test drive by downloading their free option. This provides five free documents a month, which allows users to see if eversign is the right tool for them.

G2 Satisfaction Rating: 94

Category:  E-Signature Software

Features:

  • Document editor
  • Audit trail
  • Templates
  • Electronic signatures

Is eversign right for you?  Read Reviews Now, FREE →


Highspot logo15. Highspot

 

Highspot is an advanced sales enablement solution. The solution empowers sales reps with a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50-plus certified technology integrations.

G2 Satisfaction Rating: 94

Category: Sales Enablement Software

Features:

  • Content import
  • Reporting analytics
  • Content creation

Browse Highspot user reviews →


Liveagent logo16. LiveAgent

 

LiveAgent is help desk software that businesses use to improve customer interactions across email, live chat, phone, and social networks. LiveAgent offers a selection of broad customer relationship management (CRM) applications, such as marketing and salesforce automation. Users see benefits of increased sales rates and better customer communication.

G2 Satisfaction Rating: 94 

Category: Help Desk Software

Features:

  • Ticket management
  • Response automation
  • Knowledge base
  • Live chat

Browse LiveAgent user reviews →


LiveZilla logo17. LiveZilla

 

LiveZilla is live chat software that offers full customer support. LiveZilla includes live chat software with multi-website support and visitor monitoring. It has a help desk system that allows you to integrate emails from customers and messages from Twitter and Facebook into your ticket system. Sales reps love how intuitive the software is, and the product is listed as one of the easiest-to-use live chat software on G2.

G2 Satisfaction Rating: 94

Category: Live Chat Software

Features:

  • Ticket management
  • Automated ticket distribution
  • Live chat
  • Call center

Is LiveZilla right for you?  Read Reviews Now, FREE →


Livechat logo18. LiveChat

 

LiveChat is customer service software that offers chat tools, reports, analytics, and visitor tracking. The software also has a built in ticketing system which allows users to handle  requests from customers. LiveChat also allows users to integrate the software with third-party platforms.

G2 Satisfaction Rating: 94

Category: LiveChat Software

Features:

  • Chat tools
  • Customization
  • Visitor tracking

Read LiveChat user reviews →


1Outreach logo9. Outreach

 

Outreach is an email tracking and sales acceleration tool. By automating and prioritizing all customer touchpoints throughout the sales process, Outreach increases productivity of sales teams and empowers them to drive more pipeline, book more meetings, and exceed revenue goals. Outreach is truly a dynamic tool as it falls in the top 5 of both our email tracking and sales engagement categories on G2.

G2 Satisfaction Rating: 93

Category: Sales Engagement Software

Features:

  • Sales rep workflow
  • Sales intelligence
  • Sales analytics

Is Outreach right for you?  Read Reviews Now, FREE →


Linkedin Sales Navigator logo20. LinkedIn Sales Navigator

 

LinkedIn Sales Navigator is a product that Linkedin created specifically for salespeople. With LinkedIn Sales Navigator, you can focus on the right people and companies, stay up to date on what’s happening with your accounts, and connect to new prospects even if you don't have their contact information. Depending on the size of your team, Linkedin offers a few options for sales representatives.

G2 Satisfaction Rating: 93
 
Category: Sales Intelligence Software

Features:

  • Target leads
  • CRM integration
  • Real-time sales updates

Is LinkedIn Sales Navigator right for you?  Read Reviews Now, FREE →


Proposify logo21. Proposify

 

Proposify is a proposal software for all business sizes. A major focus that Proposify emphasizes is curating their tool for salespeople. With customizable templates, proposal analytics, and a live customer dashboard, sales reps have all the tools they need to create effective proposals. G2 has the data to back it up with users rating Proposify as the No. 1 proposal tool in the category.

G2 Satisfaction Rating: 93

Category: Proposal Software

Features:

  • Metrics and notifications
  • Interactive quoting
  • Content library

Read Proposify user reviews →


Seismic logo22. Seismic


Seismic
is a sales enablement tool that equips large sales teams with the right content for every interaction, dramatically improving selling time spent and win rates. Seismic is the sales engagement software of choice for IBM, American Express, PayPal, and Quest Diagnostics. Users rate Seismic's Quality of Support and Ease of Doing Business With as particular strong suits.

G2 Satisfaction Rating: 92

Category: Sales Enablement Software

Features:

  • File management
  • Account based management
  • Platform internalization
  • Case management

Is Seismic right for you?  Read Reviews Now, FREE →


Freshdesk logo23. Freshdesk

 

Freshdesk is a cloud-based help desk software that streamlines customer conversations across multiple channels including email and phone. Freshdesk’s capabilities include robust ticketing, SLA management, smart automations, intelligent reporting, and game mechanics to motivate agents. G2 recently named Freshdesk as one of the 50 fastest-growing products of 2019, so users can expect even more from the product in the near future.

G2 Satisfaction Rating: 92

Category: Live Chat Software

Features:

  • Conversation tracking
  • Team collaboration
  • Intelligent ticket assignment
  • Portal customization

Read Freshdesk user reviews →


Callrail logo24. CallRail

 

Callrail is a phone call tracking and analytics platform. CallRail increases phone call conversion rates by recording training calls to make sales reps more effective. Rated as No. 1 in customer satisfaction for inbound call tracking on G2, CallRail has improved the sales process for both small businesses and large enterprises.

G2 Satisfaction Rating: 92

Category: Inbound Call Tracking Software

Features:

  • Call attribution
  • Call management
  • Call analytics

Browse CallRail user reviews →



Guru logo25. Guru

 

Guru is a knowledge management and sales enablement tool. Some of the major benefits that users are seeing include decreased time to first response, decreased handle time, increased competitive win rates and decreased sales cycles. Guru is rated number one in customer satisfaction for knowledge management on G2, with over 450 reviews to back it up.


G2 Satisfaction Rating
: 
92

Category: Sales Enablement Software

Features:

  • Knowledge import/Knowledge migration
  • Content creation for new knowledge cards
  • Trackable Analytics

Browse Guru user reviews →


RFPIO logo26. RFPIO

RFPIO is a cloud-based RFP software. With a dynamic interface, RFPIO automates import and export functions, centralizes content for proposals and security questionnaires, and facilitates collaboration among key stakeholders. Additionally, RFPIO has a dynamic answer library that provides centralized content and a collaboration hub. With over 88 user reviews, RFPIO is currently ranked as the No. 1 RFP software in customer satisfaction on G2.

G2 Satisfaction Rating: 92

Category: Proposal Software

Features:

  • Answer library
  • Intake forms
  • Project management
  • Recommendation engine

Read RFPIO reviews →


Clearbit  Enrichment logo27. Clearbit Enrichment

 

Clearbit Enrichment is a sales intelligence tool. Clearbit Enrichment provides users with smart lead scoring and segmented lists so sales reps are always able to locate the best leads. Another added benefit of Clearbit Enrichment is its integrations. The software allows users to incorporate their data with Salesforce, G Suite, Outlook, HubSpot, Marketo, Zapier, Segment, and Tray.

G2 Satisfaction Rating: 91

Category: Sales Intelligence Software

Features:

  • Contact data availability
  • Contact data accuracy
  • CRM/marketing integration

Browse Clearbit user reviews →


Gmass Logo28. GMass

 

GMass is a plugin for Gmail that allows users to send email marketing and email automation campaigns from right inside your Gmail account. Sales reps can use GMass to quickly reach more customers with mass marketing campaigns, resulting in faster sales rates.

G2 Satisfaction Rating: 91

Category:Email Tracking Software

Features:

  • Competition templates
  • TV streaming
  • CRM integration

Read GMass user reviews, FREE →


Reply logo29. Reply 


Reply
is an AI-backed sales acceleration platform where users can automate one-to-many communication and scale cold outreach. Outbound sales teams will see benefits with automated outbound outreach to significantly scale sales and empower revenue growth. Inbound sales teams will be able to engage in communication with potential customers and close more inbound deals. To top it off, Reply was named one of the top 50 sales tools of 2019 by G2, and has 275 customer reviews to back it up.

G2 Satisfaction Rating: 91

Category: Email Tracking Software

Features:

  • Automated drip campaigns
  • Email quality check
  • Intelligent email sorting
  • Direct and triggered calls

Read Reply user reviews, FREE →


Drift logo30. Drift

 

Drift is an AI sales assistant software that connects salespeople with customers. Drift’s major selling point is its ability to connect users with customers that are on the brink of making a purchase. This helps salespeople drive customers down the sales funnel and convert more leads into sales.

G2 Satisfaction Rating: 91

Category: AI Sales Assistant Software

Features:

  • Conversational landing pages
  • Account based marketing
  • Email for marketing
  • Email for sales

Read Drift reviews →

Signrequest logo31. SignRequest

 

SignRequest is a cloud-based e-signature tool. Salespeople love the fact that SignRequest is more affordable compared to other e-signature tools, is entirely based in the cloud, and has a great mobile application. On top of that, G2 ranked SignRequest as one of the top 50 products for sales based on more than 650 customer reviews.

G2 Satisfaction Rating: 91

Category: E-Signature Software

Features:

  • Document signing
  • Custom branding
  • Document templates

Read SignRequest reviews →


Cirrus Insight logo32. Cirrus Insight


Cirrus Insight is a sales engagement tool that is used to track email and attachment opens, create personalized email templates, send email drip campaigns, set follow-up reminders, and schedule meetings with customers. Salespeople also love how easily the software integrates with Salesforce, Gmail, and other communication platforms.

G2 Satisfaction Rating: 90 

Category: Email Tracking Software

Features:

  • Open email rate analytics
  • Salesforce integration
  • Email templates
  • Task management

Browse Cirrus Insight user reviews →


Join.me logo33. join.me

 

join.me is a video conferencing tool built for small businesses. join.me provides users with all the tools necessary for sales reps to conduct presentations, hold sales calls, and initiate meetings. A great bonus of join.me is its free offering, which allows users to see if the software is the right sales tool for them.


G2 Satisfaction Rating: 90

 

Category: Video Conferencing Software

Features:

  • Video conferencing
  • Meeting initiation
  • Audio calls

Read join.me user reviews, FREE →


Leveleleven logo34. LevelEleven

 

LevelEleven is a sales gamification tool that was built to motivate, engage, and coach salespeople. As gamification software, LevelEleven provides salespeople with continuous growth exercises and tracks their progress over time. Based on user reviews, users particularly rate LevelEleven's Quality of Support and Ease of Doing Business With as huge pluses.

G2 Satisfaction Rating: 90

Category: Sales Gamification Software

Features:

  • Competition templates
  • Knowledge base
  • Feedback platform

Is LevelEleven right for you?  Read Reviews Now, FREE →


cisco logo35. Cisco Jabber


Cisco Jabber is a video conferencing software that delivers instant messaging, voice and video calls, voice messaging, desktop sharing, and conferencing to bring salespeople a dynamic collaboration tool.

G2 Satisfaction Rating: 90

Category: Video Conferencing Software

Features:

  • Audio calls
  • Video conferencing
  • Conference chat and messaging

Read Cisco Jabber user reviews, FREE →


OneSpan Sign logo36. OneSpan Sign

OneSpan Sign is an e-signature platform that users can deploy both in the cloud and on-premise. Users particularly like OneSpan Sign’s integration with Salesforce, the custom branding, and document security.

 

G2 Satisfaction Rating: 91


Category: 
E-Signature Software

Features:

  • Signature document creation
  • Custom branding
  • Signature workflow

Browse OneSpan Sign user reviews →


Mixmax logo37. Mixmax


Mixmax is an email tracking and workflow automation tool that makes Gmail a hub for tracking and engaging customers. With their email tracking functionality, Mixmax can automatically add new customer prospects to an email sequence. This initiates and streamlines the sales process by increasing customer engagement. Additionally, with their workflow automation tool "Mixmax rules", users can create automated workflows across productivity apps such as Slack, Salesforce, Docusign and Gmail. This allows users to eliminate manual work by creating workflows for better task management.

G2 Satisfaction Rating
64

Category: 
Email Tracking Software

Features:

  • Advanced email tracking
  • Workflow automation
  • CRM integration
  • Personalized emails

Read Mixmax user reviews, FREE →


Uplead logo38. UpLead

UpLead is an online B2B data provider and sales intelligence platform that gives you full access to over 30 million verified B2B business contacts and companies to connect with instantly. The tool helps sales reps by providing real-time email verification, worldwide contacts in over 200 countries, 50-plus search criteria, technology tracking, account-based marketing, competitor intelligence, email pattern intelligence, social profile links, Salesforce integration, APIs, and more.

G2 Satisfaction Rating: 89

Category: Sales Intelligence Software

Features:

  • Targeted B2B lists
  • Technology tracking
  • Account-based marketing

Read UpLead user reviews, FREE →


Winmo logo39. Winmo


Winmo is a sales intelligence tool that focuses on bringing sales reps with better prospecting. With integrated news, recommendations and alerts, sales teams can track known opportunities, identify new leads, and execute their outreach. Winmo was named a top 50 sales tool for 2019 by G2, with data being pulled from over 290 reviews.

G2 Satisfaction Rating: 89

Category: Sales Intelligence Software

Features:

  • Targeted contact search
  • Sales predictions
  • Integrations
  • Social sales community  

Read Winmo reviews →

VisitotTrack logo40. VisitorTrack


VisitorTrack is a visitor identification tool that aids sales reps in identifying who’s visiting their website. VisitorTrack then uses intent data which is fully integrated to pinpoint the companies already in-market for your products — before they have visited the website. VisitorTrack is rated as the best Visitor identification software on G2 based on 75 reviews.

G2 Satisfaction Rating: 88

Category: Visitor Identification Software

Features:

  • Complete company reports
  • Company surger intent data
  • Caller ID for your website (customer data)

Browse VisitorTrack user reviews →

Hubspot Sales logo41. HubSpot Sales


HubSpot Sales provides a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly. Sales reps can track engagement in sales activities and automate proper follow-ups so they can close the sale. HubSpot Sales was rated as one of the top 50 sales tools of 2019 by G2.

G2 Satisfaction Rating: 88

Category: Email Tracking Software

Features:

  • Lead intelligence
  • Email tracking
  • Live chat
  • Salesforce integration

Read HubSpot Sales user reviews, FREE →

Sales tools will save you time and money

From email tracking to sales intelligence, there are tools out there that will make your job as a sales representative easier. 

In order to stay ahead of the game, it's paramount to start incorporating more sales software into your strategy so you can stop focusing on tedious tasks, and start focusing on boosting your sales revenue.

Do you want to maximize your sales revenue? Learn about how to boost your sales productivity and avoid burnout.

Please note: Reviews have been edited for spelling, punctuation, grammar, and clarity.

Michael Gigante
Author

Michael Gigante

Mike is a Research Associate who started at G2 Crowd in October 2018 after a year of teaching English in Thailand. He is a Chicago native, and In his spare time he enjoys going to comedy shows, watching sports, and reading wikipedia pages on virtually any subject.