You can quote me on this: the office manager is the unsung hero of any organization.
Here at G2, employees can always tell when our Chicago office manager, Ellen, is out of town. And by that, I mean the office is in shambles.
Okay, maybe it isn’t in shambles, but it’s definitely evident when Ellen isn’t around to keep things running smoothly.
Sound familiar? I’d be willing to bet we’re not the only company at which it’s evident when the office manager is on a well-deserved vacation.
Office managers oversee a variety of day-to-day operations to ensure employees can do their jobs with few-to-no interruptions. This includes a wide range of responsibilities. While typical office jobs like ordering and stocking supplies, scheduling meetings, and developing office layout and seating charts are included, they’re not everything.
Office managers also perform a variety of high-level tasks like managing contracts and price negotiations with vendors, communicating with facility management, and collaborating with human resources to maintain and update office policies as needed.
Put all of these tasks (plus many, many more) together, and it’s no wonder that this role requires immaculate organizational and project management skills. Additionally, your office manager will need to be proficient in a variety of software tools, Microsoft office products (particularly Microsoft Excel), and be comfortable with basic office machines, like fax machines and printers.
The office manager will oversee a variety of day-to-day operations to ensure efficiency and maintain office flow. This includes developing office communication protocols, automating and streamlining administrative processes, managing contracts and vendor coordination, overseeing office staff, and more. They’ll also manage or delegate basic office tasks such as supply management and meeting coordination.
When it comes time for your team to hire an office manager, the following job description can be a helpful starting point. In fact, we invite you to use the template and adapt it to your own organization's needs and requirements.
Title: Office Manager
With more than 400 percent growth since 2015, ACME Corporations is North America’s leading energy provider, with the single largest retail customer base nationwide. Since its founding in 2007, ACME Corporations has strived to meet the highest standards of energy delivery, customer service, and cost efficiency. Our mission is to be the top-tier energy provider while fostering a collaborative, diverse, and inclusive workplace.
ACME Corporation is looking to hire an office manager to be responsible for developing and maintaining office procedures and day-to-day operations. This individual will work closely with the corporate and executive teams to develop intra-office communication processes, automate and streamline administrative tasks, manage contracts and vendor coordination, supervise office staff, and more. The ideal candidate is highly organized with impeccable communication skills and the ability to work independently while managing multiple projects.
For even more help in writing your own office manager job description, we’ve sourced the examples from three companies looking to hire.
The following examples show organizations that have followed a typical job description structure, but customized it based on their unique needs and expectations.
To see how real employers are writing their office manager job description, check out the examples below!
At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.
In the morning, we're drinking San Francisco cold brew coffee with a side of Portland doughnuts English scones for afternoon tea, and in the evening we're toasting success with Belgian tripel Westmalle to a Chicago house tune.
We are looking for a rockstar Office Operations Manager who is excited to oversee our Chicago office. This is an opportunity to make an impact on the day-to-day operations as well as help creatively further our Showpad company culture. You will report to the FP&A Director, work closely with the President/COO and collaborate with other departments.
In this role, you will have to pivot from both operational as well as strategic responsibilities with the goal of keeping the employees happy and the workplace running smoothly. As we continue to grow, there will be needs to scale our internal processes and systems as well as work on larger one-off projects to help us expand in a way that is true to our values. This is a great opportunity to diversify your skill-set and get involved in different areas within a growing scale-up.
Focus on Impact and Growth
We are building the future in sales and marketing to make every sales person successful. We aim for a yearly strong double digit growth, opening up many opportunities in an international scale-up. We want those who thrive in a fast-paced, performance-driven company, not afraid to stretch themselves in a fun environment, focused on impact and growth.
Redwood City, California
Amobee is a leading, global digital marketing technology company that provides data-driven solutions for agencies and brands. By leveraging our proprietary Brand Intelligence technology and cross-channel digital platform, Amobees clients gain a deeper understanding of their target audience by analyzing real-time and historical content consumption trends and sentiment from across the digital ecosystem. The insights generated from Amobee Brand Intelligence inform our client's media strategies and activation across all channels and devices to generate unparalleled ROI on a global scale.
Amobee is a division of Singtel's Digital L!fe Group, which is focused on creating new digital growth engines to delight customers and disrupt adjacent industries. Amobee operates across North America, South America, Europe, Middle East, Asia, and Australia.
The Office Manager is responsible for managing the overall office operations and supporting our thriving company culture. This position will work with all San Diego teams to ensure that employees are properly set up with the right tools & resources. This position will also assist our business teams and high-level executives with executing employee and client events, internally and externally.
New York, New York
Flow Traders is looking for a warm and energetic Office Manager to oversee the office operations for a 70-person company in a 27,000 sq. foot space in Midtown, Manhattan. The Office Manager will be responsible for providing high-level support to management, as well as managing reception, food & beverage program, employee experience events and facilities. They will interact with employees, clients, vendors and building management from time to time and will be key to the success of daily office operations and ensuring an enjoyable company culture.
Flow Traders offers you an exciting job and lots of opportunities within the most dynamic of environments. We like to think that talent grows at Flow and stays at Flow. To ensure this, we provide our employees with the best working environment, the latest technology, continuous support, and we go out of our way to retain the small business feeling with which we started.
Flow Traders is a principal trading firm. We are a leading global technology-enabled liquidity provider specialized in Exchange Traded Products (ETPs). We continuously provide liquidity to the major financial markets. Our sophisticated in-house technology platform enables us to quote prices on many exchanges simultaneously. We also quote bid and ask prices off-exchange to institutional counter-parties on request. Robust risk management is at the core of our business, and our risk functions are closely integrated into our platform. Our headquarters in Amsterdam and offices in New York, Hong Kong, Singapore, and Cluj accommodate over 400 employees.
Flow Traders grew to be as successful as we are today out of the expertise and experience of our founding partners. Our non-hierarchical approach stimulates innovation and achievement. We invest in our talented, highly motivated people since they hold the key to our success. Our demanding, sophisticated work continuously puts us to the test. We wouldn't have it any other way. We. Love. This. Job.
Claire is a former growth marketing team manager at G2. Born and raised in the Chicago area, her brief stint in Ohio (University of Dayton) gave her a new appreciation for deep-dish pizza, but left her well-versed in Cincinnati-style chili and "cities" with a population fewer than 400,000. While not writing, Claire can be found practicing calligraphy, seeking out the best dive bars in Chicago, and planning her next trip. (she/her/hers)
It’s pretty much a given that you can’t run a successful team without strong leadership.
Never miss a post.
Subscribe to keep your fingers on the tech pulse.