12 Best Free Survey Maker Tools in 2019

Lauren Fram
Lauren Fram  |  February 26, 2018

As much as we all like to think we’re doing great things and there’s nothing the haters can say to stop us — people have differing, yet still important opinions.

But these “haters” may be affecting your bottom line, especially if you own a business. Sometimes the best way to get straight answers is to ask for them, and that’s where survey tools come in. 

Survey software allows users to create custom surveys, send them out to a select group of people and receive some kind of reporting on the answer.It can be as small as voting on a restaurant for an evening out with friends or as large as a customer satisfaction survey for an enterprise company to send to thousands of customers. The only limit is your imagination.

See the Easiest-to-Use Survey Software →

If you’re just starting your business, surveys can be an invaluable way to find out what you’re doing well and where you need to improve. The fact that there are a variety of free survey options is just icing on the cake.

If you don’t want to spend a lot of cash, you can get a good amount of information that will help you build your business directly from your customers using a free online survey tool.

Best Free Survey Makers in 2019

The following free survey apps and software are listed from an in-depth analysis of real-user reviews from the different survey-type categories on G2, ranked by user satisfaction.

1. Google Forms

free-survey-makerGoogle Forms is a standard component of Google Drive along with Docs, Sheets and Slides. As a completely free platform, all features of Google Forms are available to everyone. You can collaborate, choose templates and also build logic into your surveys. Responses can be collected in a Google Sheet, but the form itself with have a basic level of analytics on the “responses” tab. More analytics and export options can be added through free add-ons, including SurveyMonkey for Google Forms, Smartsheet Sync and Pictographr.

Pricing

  • Free with Google Drive (also free)

Free features

  • Templates and other customization options
  • Basic survey logic
  • Variety of question types
  • Embedding of pictures and video
  • Responsive for desktop and mobile
  • Basic analytics and automatic export of responses to Google Sheets
  • Collaboration
  • Shared via email, link or embedded into social media or other websites
We use Google Forms for our annual board elections. We are able to easily have our association members vote on candidates via email. It verifies who completes the form, and keeps track of responses. I also previously used Google Forms as a way for people to RSVP for an event. It is much better than other options I’ve tried!” — Google Forms review from Becca D.
Is Google Forms right for you?  Read Reviews Now, FREE →

2. SurveyMonkey

free-online-survey-toolSurveyMonkey is a browser-based survey platform that allows you to create customized surveys and send them out via a variety of channels. With the free version, you can send an unlimited number of surveys with up to 10 questions and receive up to 100 responses. You can also create quizzes with automatic scoring. At paid tiers you can fully customize and add branding to your surveys, as well as receive a variety of data analytics based off the responses.

Pricing

  • Basic: free
  • Standard: $37/month billed monthly or $31/month billed annually
  • Advantage: $384 annually, $32/month
  • Premier: $1,188 annually, $99/month

Free features

  • Unlimited surveys
  • 10 questions per survey
  • 100 responses per survey
  • 24/7 customer support via email
  • One user with commenting only
  • Quizzes
  • Trended data and one filter only
  • 40 short survey templates
“SurveyMonkey has solved the problem of having to rely on paper surveys. Before SurveyMonkey, we would have to manually create all surveys and then print them out to hard copies. Distributing and collecting hard copy surveys can lead to a variety of issues — not to mention the increased cost of paper, ink and postage. Responding to hard copy surveys is also more of a hassle for the respondent because once they complete the survey, they have to get it back to us. This can lead to a lower response rate. When it comes to distributing surveys, the more easy and convenient it is for the respondent, the more likely that they are to respond. Being able to send and collect surveys electronically has increased our survey response rate by almost 100 percent.” — SurveyMonkey review from Chase C.

Is SurveyMonkey right for you?  Read Reviews Now, FREE →

3. Doodle

Doodle-free-online-survey-toolDoodle is a niche survey tool specifically for scheduling. Users can set up a Doodle with several potential times and/or dates for an event, and respondents can choose any or all of the dates that work for them. Users can also create simple polls where respondents mark things like dietary restrictions for a dinner. For free, users can create unlimited schedule polls and integrate with their calendars.

Pricing

  • Free version: free
  • Private version: $49/year per user
  • Business version: $69/year per user

Free features

  • Easy access to invitations
  • Integrate your calendar
  • Notifications about invite changes
“Doodle makes scheduling so simple, easy and seamless. It can be a HUGE pain trying to schedule meetings or events with external partners who do not share our internal calendar system. I really enjoy that it allows us to capture time slots that may carry over in to the next day as some of our meetings are 1.5 or 2.5 days.” — Doodle review from Melodee T.

Browse Doodle user reviews →


4. Qualtrics

free-survey-softwareQualtrics is a research platform that allows businesses (especially enterprises) to gain insight into four key metrics: customer experience, employee experience, brand experience and product experience. The research core platform allows users to send surveys, and there is a free tier that allows for one active survey with 100 responses, 10 outgoing emails and 7 question types.

Pricing

  • Free tier with limited features
  • Reach out to Qualtrics for information on pricing

Free features

  • One active survey
  • 100 responses
  • 10 questions per survey
  • Seven question types
  • Summary reports and filtering
  • Survey logic and randomization
  • Online reporting
  • Doesn’t expire
“I really like that I am able to build out surveys and distribute them with a personalized link that includes survey ID numbers for each different survey that is sent out. I like that Qualtrics informs you if your survey is good/easy for those that will be taking the survey. It has been helpful to see their ratings and move forward with that in mind. The mobile feature also helps a lot.” — Qualtrics review from Sahar S.

Browse Qualtrics user reviews →


5. SurveySparrow

surveysparrowSurveySparrow feels the current survey experience is outdated, which is why its top priority is to utilize a conversational interface – ensuring surveys are more chat-like and natural. Its survey templates are designed to be mobile-first and highly engaging.

 

Pricing

  • Free version: Free
  • Starter version: $19/month billed annually or $29/month billed quarterly
  • Premium version: $49/month billed annually or $69/month billed quarterly
  • Enterprise version: $39/month per user billed annually or $59/month billed quarterly, minimum of 5 users
  • Elite version: Contact SurveySparrow

Free features

  • 100 responses per month
  • 10 questions per survey
  • Embedded surveys
“The feature set is incredible. And so is their support. I like that they are continuously working on new functionality. Sure there was a learning curve but it was not steep. We like it so much that we are considering upgrading to a higher tier that came available not that long ago. We are already actively looking at our internal processes to so see how we can further improve our integration with SurveySparrow.” — SurveySparrow review from Mark H.

Browse SurveySparrow user reviews →


6. SurveyGizmo

free-online-survey-appSurveyGizmo is an enterprise-level online survey tool that has a free tier available. The free version allows you to create three surveys with five pages, unlimited questions and 100 responses. Free surveys can contain checkbox, dropdown menu, long answer, radio button, rating and short-answer questions. You can also export data, receive one standard report and view your report online. You can only share the survey via link.

Pricing

  • Free account: free
  • Collaborator: $25/month 
  • Professional: $85/month
  • Full Access: $150/month

Free features

  • Three surveys
  • Unlimited questions
  • 100 responses per survey
  • Required questions
  • Access to 24/7 community forum
  • In-depth documentation
  • Export data
  • One standard report
  • Color, font and style customization
  • Ability to change logo alt text and footer text
  • Share via link
“We are a small organization that builds bespoke surveys for each project (around 15 - 20 or so per week). The ease and speed of putting these surveys is excellent. We used a different platform before and have been delighted with the positive differences between the two - we would NEVER go back!” — SurveyGizmo review from Kate B.

Browse SurveyGizmo user reviews →


7. TypeForm

free-survey-toolTypeform is a platform that can create a variety of interactive features for websites and more. The survey function has a variety of templates including political polls, net promoter score surveys, customer satisfaction surveys, Facebook polls and brand awareness surveys. The free tier of the platform includes 100 responses per month, 10 fields per typeform, basic question types and answer piping.

Pricing

  • Basic: free
  • Pro: $30/month or $350/year billed annually
  • Pro+: $59/month or $700/year billed annually

Free features

  • 100 responses per month
  • 10 fields per typeform
  • Basic question types
  • Metrics and reporting
  • Self-notifications for email
  • Data API
  • Embedding
  • Integrations with Google Sheets, HubSpot and Zapier
We have created forms to collect information from our sales team to then create product sample images form them. Prior to this, it was a lot of back and forth with individual sales team members as we got color information, equipment needed, logo info, make of company requesting the image, and more. What used to take us hours now comes to us in one quick form response.” — Typeform review from Rachel J.
Read Typeform user reviews, FREE →

8. Zoho Survey

free-online-survey-software-2018Zoho Survey is an online survey creation tool with a free tier available. Users of the free version can create unlimited surveys with up to 15 questions and receive up to 150 responses. All templates are available to free users as well. Surveys can also be shared on social media, embedded or reached by QR code. Free users can also integrate their survey with Zoho Campaigns, GApps Marketplace, Facebook and MailChimp.

Pricing

  • Free: free
  • Plus: $20/month billed annually or $29/month billed monthly
  • Pro: $25/month billed annually or $39/month billed monthly
  • Enterprise: $60/month billed annually or $89/month billed monthly

Free features

  • Unlimited surveys
  • Up to 10 questions per survey
  • Up to 100 responses per survey
  • Access to 200-plus templates
  • Embedded surveys
  • HTTPS encryption
  • Sharing surveys on social media
  • Password protection
  • Real-time responses
  • Export as PDF
  • Integrations with Zoho Campaigns, Google Sheets, Mailchimp and Zendesk
“I love Zoho Survey because it is easy to implement and build out several types of different surveys and easily share them through shareable links and email invites. Zoho Surveys also allows users to analyze data from responses very easily using the Zoho Survey dashboard built into the system.” — Zoho Survey review from William F.

Browse Zoho Survey user reviews →


9. Responster

free-online-survey-appResponster is a survey platform for on-site and mobile surveys. With its free tier, users can create unlimited surveys and receive unlimited responses. Users can also access its drag-and-drop survey builder and receive response analytics after the survey has been completed. According to Responster, it has already helped users collect more than one million responses to surveys.

Pricing

  • Responster Free: free
  • Responster Plus: $19/month per user billed monthly or $190/year per user billed annually

Free features

  • Unlimited surveys and responses
  • Drag-and-drop survey builder
  • Response analytics
  • More than 10 customizable question types
  • Surveys auto-adjust to any screen size
  • Sharing surveys on social media
  • Embedding
“It's easy to use, is free and allows you to create brand surveys with your own logo, background and colors. The question formats are limited, but you can make use of their question logic function that offers a deeper insight into the questions asked.” — Responster review from an anonymous user.

Browse Responster user reviews →


10. SurveyPlanet

free-online-surveySurveyPlanet is an online survey platform that provides a variety of survey types. Of all the free surveys in this list, SurveyPlanet is one of the few that allows for unlimited surveys, questions and responses at the free tier. The free version also includes SSL security, anonymous data and responses, more than 90 pre-written surveys, a variety of methods to share your survey and basic in-app reports.

Pricing

  • Free version: Free
  • Pro: $180/year or $20/month

Free features

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • SSL security
  • Anonymous data and responses
  • 90-plus pre-written surveys
  • Basic survey themes
  • Availability in 20 languages
  • Opening and closing messages
  • Sharing surveys on social media
  • Sharing via email
  • Embedding
  • Anonymous surveys
  • Basic in-app reports
  • Delete unwanted participants
  • Duplication of surveys
“It's really user-friendly and straightforward. There's also a great variety of question types from scales to multiple choice which is very helpful in getting feedback.” — SurveyPlanet review from Cassie T.

Read SurveyPlanet user reviews, FREE →


11. SoGoSurvey

sogosurvey-free-online-survey-toolSoGoSurvey is a multifaceted online survey software designed to capture both customer and employee sentiments throughout their interactions with your brand. It includes smart design tools as well as features for distribution management and automation. The free edition allows for unlimited surveys and questions with a limit of 200 responses per year.

 

Pricing

  • Basic: Free
  • Plus: $25/month
  • Pro: $40/month
  • Premium: $99/month
  • Enterprise: Contact SoGoSurvey

Free features

  • Unlimited surveys
  • Unlimited questions
  • 200 responses per year
  • Account management
  • 24/7 support
  • Data security
  • Built-in CMS
  • Survey templates
  • Intelligent reporting
SoGo is easy to use without any training. It is intuitive and requires very little ramp up time. Their team is super helpful and is responsive. I once published a survey with an error and they walked me through how to correct the survey while it was live. It's so easy to use, we have expanded our use cases throughout the company and are now even using the assessments portion for internal testing on new product launches.” — SoGoSurvey review from Sarah B.

Browse SoGoSurvey reviews →


12. Crowdsignal (Formerly PollDaddy)

crowdsignal-free-online-survey-toolCrowdsignal, formerly PollDaddy, allows users to create a variety of surveys, quizzes and ratings. The free version provides unlimited surveys and answers, allowing for collection and analysis of data from various sources including mobile and social media. Surveys can utilize 14 types of questions and users can add images and HTML elements. Surveys can also be embedded in company websites and emails.

Pricing

  • Free: free
  • Pro: $17/month billed annually or $29/month billed monthly
  • Corporate: $75/month billed annually or $99/month billed monthly
  • Enterprise: Contract Crowdsignal

Free features

  • Unlimited polls and surveys
  • Access to 14 types of questions
  • Poll voting is rate limited
  • Limited report filtering
  • Includes Crowdsignal branding
“The surveys are easily customizable and you can add as many questions and responses as you need. They can be easily accessed and completed on various devices, including smartphones. Further, responses can be reported in real time.” — Crowdsignal review from Rana K.

Read Crowd Signal user reviews, FREE →


Choosing a free survey app

For a busy business just starting out, data from real customers is invaluable. Surveys are a way to get firsthand information about how customers view your business quickly so you can pivot where needed.

The fact that there are so many free survey platforms available means that you can get started right away, regardless of your resources. If you’ve used any of these platforms and loved or hated them, consider writing a review to help other users find a free online survey tool that’s right for them.


Need more resources to help choose a tool? Read all the reviews of these free survey apps and more in our survey software reviews and research hub.

Lauren Fram
Author

Lauren Fram

Having lived on both the East and West Coasts, Lauren has settled in the happy medium of the Midwest. After nearly 13 years in Chicago, she has fully co-opted the Midwestern habit of saying "oop" when nearly bumping into things. In her free time she enjoys games of all sorts, and is particularly fond of board games and tabletop RPGs.